Web Analytics Managing Observation Feedback Effectively - Comprehend (People Projects UK Ltd)

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E: getintouch@comprehend.org.uk

Managing Observation Feedback Effectively

This E-learning course comprises 5 elearning modules. It is designed to help you develop the knowledge and skills required to manage post learning session observation discussions so that they achieve a constructive outcome.

online staff inductions

Course Learning Outcomes

On completion of the course participants should be able to describe and clearly explain:

  • what observation feedback is designed to achieve and key aspects of the psychology of feedback
  • the various communication skills involved in a feedback dialogue and their importance
  • how to plan a feedback session
  • what Direct Feedback, Dialogue Feedback, and Self Assessments discussion management techniques involve, and when their use is appropriate and when it is not
  • the different methods (Layering, Sandwich, Thematic) that can be used to organise which specific judgements are discussed and when in a discussion.

More information about the content of each module can be seen by clicking on the Module Overview buttons.

Module 1 Purpose & Psychology Overview

This module will take you approximately 3 hours to complete.

This module looks at:

  • what observation feedback is designed to achieve
  • four key aspects of the psychology of feedback.

There is one assessment linked to this module./p>

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Psychology Overview

Module 2 Essential Feedback Skills Overview

This module will take you approximately 4 hours to complete.

This module looks at:

  • what are appropriate feedback locations
  • what an appropriate feedback discussion structure looks like
  • a range of communication skills essential to effective feedback practice
  • the importance of clear judgements and sufficiency of evidence in feedback
  • how language supports or inhibits good feedback
  • what part ground rules and etiquette can play in the process and the importance of vocal projection.

There is one assessment linked to this module.

Feedback

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Module 3 Managing Tutors & Judgements Overview

This module will take you approximately 3 hours to complete.

This module will help you to plan a feedback session. It will look specifically at:

  • determining the order judgements will be covered in
  • methods and approaches to use
  • how much evidence to use
  • when and if to make improvement suggestions
  • possible tutor reactions during feedback
  • appropriate use of vocal emphasis
  • when and where the feedback should take place.

There is one assessment linked to this module.

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Judgements Overview

Module 4 Direct & Dialogue Methods Overview

This module will take you approximately 2 hours to complete.

This module will look at what is required in order to deliver effective feedback using two specific techniques. The techniques are called:

  • Direct Feedback approach
  • and
  • Dialogue Feedback approach.

There is one assessment linked to this module.

Module 5 Self Assessment & Judgement Presentation Techniques Overview

This module will take you approximately 2.5 hours to complete.

This module will look at:

  • what is required in order to deliver effective feedback using the Self Assessment technique
  • how to use ‘Sandwich’, ‘Thematic’ and ‘Layering’ as ways of organising the key things that have to be discussed during a feedback session.

There is one assessment linked to this module.

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Feedback

Product of Interest

OTL Criteria Aide Memoir

Product of Interest

OTL Qualification